Privacy Policy

Last updated: February 17, 2026

This Privacy Policy explains how NextJoiner ("NextJoiner", "we", "us", "our") collects, uses, discloses, and protects your information when you access our website, applications, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this Policy.

1. What We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties in limited cases.

1.1 Information you provide

Account information: name, email address, profile image (if you choose to provide one).
Support communications: the content of messages you send to support, and any attachments you provide.
Purchase information: transaction identifiers, plan name, and payment status. Payment card details are handled by our payment provider. We do not store full card numbers.

1.2 Information collected automatically

Usage data: pages viewed, actions taken, timestamps, and feature usage.
Device and log data: approximate location derived from IP address, browser type, device type, and diagnostic logs (such as error and performance data).
Cookies and similar technologies: to keep you signed in, remember preferences, and measure how the Service is used.

1.3 Information from third parties

If you sign in using a third-party authentication provider, we may receive basic profile details (such as your email and display name) depending on what you authorize. We do not receive your third-party passwords.

2. How We Use Your Information

We use your information to:

Provide, operate, maintain, and improve the Service.
Create and manage your account, including authentication and access control.
Process purchases and grant plan access after successful payment.
Send operational messages, such as receipts, confirmations, and security notices.
Respond to requests, questions, and support tickets.
Monitor, prevent, and investigate fraud, abuse, or security incidents.
Analyze usage to improve reliability, performance, and user experience.

3. Cookies and Analytics

We use cookies and similar technologies to support essential functionality (like sessions), measure performance, and understand usage patterns. You can control cookies via your browser settings. If you disable cookies, parts of the Service may not work correctly.

4. How We Share Information

We do not sell your personal information. We share information only as needed in the following cases:

Service providers: hosting, analytics, email delivery, authentication, and payment processing, strictly to run the Service.
Legal and safety: when required by law, subpoena, or legal process, or to protect rights, security, and safety of users and the Service.
Business changes: if we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will take reasonable steps to notify you if this occurs.

5. Data Retention

We keep personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service. Retention periods vary depending on the type of data and why it is needed.

6. Security

We use reasonable technical and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and for any activity on your account.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. You can also update your account details through your profile settings. For requests, contact us at the email listed below.

8. Children

The Service is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). If you believe a child provided us personal data, contact us and we will take appropriate steps.

9. Changes to this Policy

We may update this Policy from time to time to reflect changes in the Service, legal requirements, or our practices. The "Last updated" date will indicate when changes were made.

10. Contact

For questions about this Privacy Policy or privacy requests, contact us at support@nextjoiner.com.